Jellastone Pet Park

 
Home

Terms

Price

Route

Contact

Photographs

Links

Terms

Ticks and fleas

Because many dogs from different areas at Bonaire come to Jellastone to stay, there is a chance that there can be ticks around. Our advice, in the past, for pet owners to treat their dogs before their stay at Jellastone and our way of fighting ticks (treating the dogs when ticks were seen and spraying the surroundings) haven't been successful enough.
After a few complaints, Jellastone Pet Park has decided to treat all incoming dogs preventive against ticks with Frontline spray by ourselves, starting January 2010. This preventive frontline treatment will be added to your bill and depends on your dogs weight.
When you don't want your dog to be treated, because you did treat your dog yourself just before it's stay at our pet hotel, it will be your own responsibility.
Afterwards you can't complain when the dog has picked up ticks unfortunately. This will be also when dogs bite while treating and won't be treatable further.
If you do treat the dog yourself with frontline, there may not be more then 10 days between treatment and stay at the pethotel.
When you refuse the frontline treatment and your dog carries ticks with it, the dog will be refused in the pet hotel.

Heat

Bitches that are in heat, or which it may be expected that they will be in heat during their stay at the pethotel, cannot be admitted. The veterinairean can postpone the heat. Please bring proof of such a treatment if applicable.

Very big-, agressive-, dangerous dogs

When you are the owner from a big or very big dog (more then 100 pounds) or when the dog belongs to a dangerous or agressive breed like Pittbull, Staffordshire / Pitbull Terrier, Dogo Argentino, Mastino Napoletano, Rottweiler (or a crossbreeding from these breeds) or when the dog is from another breed but behaves agressive towards strangers, then we would like to meet the dog before we agree to accept the dog in our kennels.
Fila Brasileiro and crossbreeds from this breed won't be accepted to board.
Make an appointment in time because if you come just on the day you leave and when the dog behaves unacceptable the animal can be refused.

Insurance

The pet hotel cannot be held liable for circumstances beyond their control which may be detrimental for dog or cat in the pet hotel. The pet hotel cannot be held responsible for damage to your pet(s) or damage made by your pet(s) during their stay. The animals given in are not insured. If you whish to insure your animal then you will have to arrange for insurance yourself.

Payment

The total hotel price must be payed in advance in cash. We cannot accept credit card payments or personal cheques.

Deposit

In case we have to go to the vet unfortunately, we ask you to tell your pet's vet that the animal stays at Jellastone pet park so that the animal can be treated on credit. If you don't have a vet or the animal is not allowed to be treated on credit we'll ask you to leave a deposit from $75,-

To bring and to pick up pets

Dogs have to be on a leash, wear a strong collar (nameplate would be preferable) and should have been walked while brought in.

Times to bring, pick up or just to see the facilities

There are no special daily times. We will just make personal appointments by phone or when the the animal has been brought to the hotel.

Also important

We always like to have a phone number from you, prefeable from yourself, wher ever in the world. We als prefer to have a phone number from someone who knows your pet and knows your pet stays in our hotel